My Health Story (MHS) is excited to share a major behind-the-scenes milestone that strengthens our platform’s privacy and security — and lays the foundation for future growth, partnerships, and trust.

Over the past few weeks, we’ve successfully been working towards shifting MHS to a dedicated HIPAA-compliant hosting environment with HIPAA Vault — a provider specialising in secure WordPress hosting for healthcare applications. This upgrade reflects our commitment to protecting your sensitive data and keeping MHS at the forefront of best practice in health tech.

HIPAA Vault and what this means for you

Stronger data protection — all the time

  • All data is encrypted in transit and at rest, helping guard sensitive information from interception or loss.
  • 24/7 security monitoring, intrusion detection, and firewall protection keep threats at bay around the clock.
  • Audit logs track access to key operations, supporting transparency and compliance.

A signed Business Associate Agreement (BAA)

We now operate under a formal BAA with a recognised HIPAA hosting provider — an important legal and procedural safeguard for handling protected health information. Our management and development team have also received certificates in both the EasyLlama Data Privacy and HIPAA for Business Associates courses.

Predictable, fully-managed service

Our plan includes automated updates, daily encrypted backups, secure plugin and theme management, and support from a team familiar with health technology requirements.

What to expect during the final transition

MHS users shouldn’t need to do anything — the experience with MHS will stay the same. As we complete the final sync and redelegate services (including newsletter and app connections), users might notice very brief or minor interruptions and need to refresh their connections or log out and back in again.

We’re monitoring everything closely to minimise any impact. If users notice anything unusual during this update phase, please let us know — your feedback helps keep MHS strong.

Why this matters

Trust matters to MHS. This upgrade means MHS is now running on infrastructure designed for sensitive data, backed by rigorous protections and expert support — not just a standard website host. That gives both users and potential partners confidence that we take privacy and security seriously as we grow.

Thank you for being part of the MHS community — whether you’re here as a user or potential user, collaborator, supporter, or potential investor. We’re building the right foundations today for the meaningful health stories of tomorrow.

Please don’t hesitate to reach out if you have any further questions. Visit HIPAA Vault for more.